Delivery & Collection

This shipping & delivery policy is part of our Terms & Conditions ("Terms") and should be therefore read alongside our main Terms:  https://pansewnstudios.co.uk/terms-condtions/

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. 

Delivery time frames are subject to delivery location and product availability. Delivery time frames quoted do not include the estimated despatch time. Please note that items in the same order may on occasion be shipped separately depending on their availability at the time you placed the order.

What are my delivery options?

Shipping Fees

We Offer shipping at the following rates:

Delivery OptionDelivery TimesDelivery Cost
InPost to Locker Delivery*3-4 Business Days£3.99 (FREE for orders over £50 after discount)
InPost to Home Address Delivery*4-5 Business Days£5.99
Evri Standard Delivery4-5 Business Days£3.99 (FREE for orders over £50 after discount)
Evri Express Delivery2-3 Business Days£4.99
Evri Next Day**Next Day£5.59
Royal Mail 24®Aims for Next Working Day£6.99
Royal Mail 48®Aims to delivery in 2-3 working days£5.89
Northern Ireland Standard Delivery4-5 Business Days£6.74
Remote Locations Delivery5-6 Business Days£6.74
In-Person DeliveryIn-Person (Must arrange first)FREE
  • *Postcodes with an additional ‘up to 2 day’ delivery are: AB, DD, DG, EH, FK, G, KA1-24, KA29-30, IV1-40, KY, KW1-14, ML, TR21-25, PO30+, PA20-39, PH4-40 & TD
  • **For the best chance of Next Day delivery, orders need to be placed by 11:30am
  • ***Delivery aims shown for each service are based on the majority of UK addresses. However, delivery times may vary depending on the destination postcode. For Royal Mail Tracked 24 and Tracked 48, no delivery target time is provided for items sent to the following postcode areas: AB30–38, AB41-45, AB51–56, AB99, BT, DD8-10, DG7-9, FK8, FK15–21, HS, IV, KA27–28, KW1–17, PA20–38, PA41–80, PH10-11, PH13-14, PH 17-18, PH19–44, PH49–50, TD15, TR21–25, GY, IM, JE, ZE
  • ****Evri has a location charge of an additional £2.75 to the following postcodes AB35-AB38, AB53-AB56, FK17-FK22, HS, IM, IV, KA27-KA28, KW, PA17-PA18, PA20-PA38, PA41-PA80, PH3, PH5-PH7, PH10-PH11, PH13-PH50, PO30-PO33, PO35-PO41,TR21-TR25, ZE and BT.

For EU and UK consumers: This does not affect your statuatory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Once your order is packaged, we will send tracking information if available. All times and dates given for delivery of the products are given in good faith but are estimates only.


Do you do same day dispatch?

To ensure same day dispatch orders need to be placed by 2pm GMT.

How do I track my parcel?

You can track your parcel in the Evri app, in the InPost app, in the email confirmation from Evri or on the Evri website - https://www.evri.com/track-a-parcel or the InPost website https://inpost.co.uk/tracking

Do you deliver internationally?

We currently do not offer international shipping. Please check back at a later date to see any updates.

Are there other shipping restrictions?

Orders will only be shipped on business days Monday - Friday.

What happens if my order is delayed?

Please allow 14 days for delivery of your product. If delivery is delayed for any reason please contact us. 

Returns

If you have questions about returns, please review our Return Policy: https://pansewnstudios.co.uk/return-policy/
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